Vision & Values

OUR VISION

"To be recognised as a leading international water treatment company consisting of a coherent family of successful local Business Units creating and providing our customers with appropriate solutions."

OUR MISSION STATEMENT

Veolia Water Solutions & Technologies has over 125 years of experience in the water and wastewater business offering municipal and industrial design & build and process solutions and services.

Our mission is to continue to offer value-added services to our customers, make a profit for our shareholders and maintain a good and loyal workforce across our main sites in Birmingham, Mirfield and Stoke.

We are committed to supporting a World Class reputation in all our business activities, founded on the highest standards of customer service, ethics and environmental care.

We also follow our corporate vision, which is to be recognised as a leading international water treatment company consisting of a coherent family of successful local Business Units creating and providing our customers with appropriate solutions. Included in this vision are our seven corporate values.

OUR VALUES

Customer focus 

Every employee is customer driven. We always aim to keep the client informed through fair and open communication.

Performance 

We measure our performance through the global satisfaction of our customers and shareholders. We define clear, measurable and realistic objectives and do our best to exceed them. We seek to optimise the use of our employees' skills and communicate regularly on the results and achievements at every level of the organisation.

Technical excellence & Innovation 

We differentiate by providing the most appropriate technical solutions and we view innovation as the best way to maintain our leadership. We will always ensure that we select the best technologies for a specific project. We value and reward creativity and encourage people to suggest improvements to our technologies and methods. We constantly monitor the market's evolution and the client's needs.

Responsibility 

Our people are involved and accountable. Managers and employees define clear responsibilities and objectives during performance appraisals. Leading by example is the best way of developing our employees' sense of responsibility, and the foundations of our every-day actions are based upon our core values and principles.

Transparency 

Information is voluntarily shared in an atmosphere of openness, trust and dedication. We aim to provide all necessary information in a timely manner and to ensure those people who need to know, do know. We also wish to share and capitalise on all experiences.

Personal recognition 

We respect, recognise and develop our people. We provide feedback to all employees, measure their efforts and recognise achievements. We also allocate resources to promote and develop the career opportunities they deserve.

Cohesion from diversity 

Diversity permeates all business activities: diversity of markets and customers; diversity of technological solutions; diversity of businesses and activities; diversity of origins, languages and cultures.

Our aim is to turn diversity into an asset by taking advantage of our diversity as a source of enrichment, whether diversity of approach, experience, or solution. To achieve this we are committed to develop a networking attitude, to establish a resource pool of talent and to encourage job rotation between the group's business units.